The only AI agent support teams need to 10x customer satisfaction.
Designed for
every
channel
[Product]
Responses
Support AI that responds in 3 seconds.
Customise
Easily train Nexa to fit into your ecosystem.
Integrations
Set up Nexa with your existing helpdesk.
Live call from Jason
Jason
Hi, I’ve been trying to export my project as a PDF, but every time I click “Export,” the progress bar stops at 80% and never finishes. I’ve already restarted the app, but it keeps happening.
Thanks for reaching out! Let’s try to narrow this down. Are you seeing any error messages, or does it just freeze at 80%? Also, could you let me know what operating system and app version you’re using?
Jason
There isn’t an error message, it just hangs there forever. I’m on Windows 11, and the app version is 2.4.1.
Got it, thanks for the details! There’s a known issue in version 2.4.1 when exporting projects that include very large image files.
As a quick test, can you try removing any images over 10 MB from the project and then attempt the export again? This will help confirm if that’s what’s causing the problem.
Jason
Hi, I’ve been trying to export my project as a PDF, but every time I click “Export,” the progress bar stops at 80% and never finishes. I’ve already restarted the app, but it keeps happening.
Thanks for reaching out! Let’s try to narrow this down. Are you seeing any error messages, or does it just freeze at 80%? Also, could you let me know what operating system and app version you’re using?
Jason
There isn’t an error message, it just hangs there forever. I’m on Windows 11, and the app version is 2.4.1.
Got it, thanks for the details! There’s a known issue in version 2.4.1 when exporting projects that include very large image files.
As a quick test, can you try removing any images over 10 MB…
Responses
Support AI that responds in 3 seconds.
Integrations
Integrations Set-up Nexa with your existing helpdesk.
Nexa 2.4
Customise Easily train Nexa to fit into your ecosystem.
Outperform every
competitor
[Why]
Multiply your retention rate.
Resolve every ticket in record time.
Systemise referral growth.
Let your product sell itself.
Fig 2.1a - users average increase in referrals
Use Nexa and cut cost.
Make every dollar perform better.
Fig 2.2a - users average Decrease in costs
Built & lead by
global CX experts
[Team]
[08]
Senior Software Engineer
Omar Hassan
Product Manager
Sarah Miller
Cybersecurity Analyst
Priya Sharma
Lead UX/UI Designer
Alex Chen
Senior Marketing Manager
Emily White
Director of Sales
David Lee
Data Scientist
Frank Green
Quality Assurance Lead
Grace Kim
[Customers]
"We went from long repetitive ticket queues to only the complex tickets. Every message sounds on-brand, and the AI voice support still blows me away."
[About]
Nexa was designed to behave like an AI. It approaches every conversation with genuine honesty, getting the job done quicker and better.
Nexa has become the first support AI that isn't striving to be human-like. We are on a mission to prove that AI can be trusted. Whereas humans make mistakes, AI does not. Start free trial →
Retention
+32%
May 2024Jun 2025
Returns
+27%
Feb 2025Nov 2025
Costs
-33%
Jan 2025Ongoing
Resolution-based
pricing
[Pricing]
Question?
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Standard
For rapidly growing startups
- Unlimited automated tickets/month
- Multi-integration support
- Priority customer success manager
- Early access to new AI features
$0.90/resolution
Free 14 day trialBasic
For small teams
- Up to 10,000 automated tickets/month
- 1 helpdesk integration
$0.80/resolution
Choose planBuilt to serve.Designed to scale.
Trusted by 10,000+ support teams worldwide.